HOW  WE USE YOUR INFORMATION

GENERAL

Art Hotel Rotterdam has provided the following information in order to demonstrate our firm commitment to privacy. The following details outline our information gathering and disclosure practices for the website www.arthotelrotterdam.com. For your information, we operate this website and deal with the administration regarding your booking and payments

INFORMATION ART HOTEL ROTTERDAM MAY COLLECT FROM YOU AND HOW WE USE IT

• Your contact information is used to get in touch with you when necessary.
• We also use your contact details (indicated in the reservation) to send you information about your reservation/the hotel.
• Unique identifiers (such as e-mail address) are collected about you to verify your identity and for use as a reservation number in our system.

Booking information

We collect your contact information (such as your name and telephone number), unique identification tools (such as your e-mail address), financial information (such as your credit card) and other information. This information is used as follows:

• Your contact details will be used to contact you if necessary.
• Collected financial information and contact details are used to process your reservation and inform you about products and services.

Non-Disclosure to Third Parties

The information that we collect is important to Art Hotel Rotterdam and other than as set out below we do not and will never pass, rent, trade or sell your information to any third party without your express and prior authorization. We assure you that we will comply with our privacy policy as set out in this document.

Disclosure of your information

We will disclose your information included in your booking form to the relevant Operator so that they can process the booking.

• If Art Hotel Rotterdam or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order for an Operator to enforce or apply their Terms & Conditions of sale (see Terms and Conditions) and other agreements; or to protect the rights, property, or safety of Art Hotel Rotterdam, the relevant Operator, our or their customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

• The data we collect from you can be stored in the work system of the Art Hotel Rotterdam. The information can also be processed by a staff working in the Art Hotel Rotterdam. This personnel can be involved in, among other things, the fulfillment of your reservation and / or the processing of your payment details. By submitting your personal data, you agree to this transfer, storage and processing. We will take all reasonable steps to ensure that your data is treated securely in accordance with this privacy policy.
• All information you provide to us is stored on our secure servers. All payment transactions are checked by the financial department of Art Hotel Rotterdam.
• However, the transfer of information via the internet is never completely safe. We will make every effort to protect your personal information. Nevertheless, we can not guarantee the security of your data sent to our website absolutely. You therefore give all your information at your own risk. After receiving your information, we will comply with strict procedures and security measures to avoid unauthorized access

Contact

We welcome questions, comments and requests regarding this privacy policy. You should send it to info@arthotelrotterdam.com.